Refund policy

Most of our products have a limited lifespan, as they are living organisms. Returning these products is therefore not possible. The right of withdrawal as described in our general terms and conditions does not apply to these products. The sale is final after successful payment. If the delivery has been damaged during transport and has become unusable, you are entitled to a replacement delivery. If this is the case, it is best to contact us by email at post@entocare.nl as soon as possible.